Terms of Service
Barkdish.com
Effective Date: June 9, 2026
1. Acceptance of Terms
By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase. If you do not agree with any part of these Terms, you should not use our website or services. These Terms apply to all visitors, customers, and subscribers of [Your Company Name].
2. Products & Descriptions
We sell fresh-frozen, human-grade dog food delivered directly to your door. All products are made to order and ship frozen to preserve quality and nutritional integrity. We make every effort to accurately describe our products, ingredients, and nutritional content. However, slight variations may occur between batches due to the use of whole, natural ingredients. Product images are for illustrative purposes only. Our recipes are formulated by veterinary nutritionists. However, our products are not intended to diagnose, treat, cure, or prevent any disease. Consult your veterinarian before changing your dog's diet, especially if your pet has a known health condition.
3. Subscription Plans
3.1 Enrollment
By enrolling in a subscription plan, you authorize us to charge your payment method on a recurring basis at the frequency selected during checkout. Your subscription begins on the date of your first order.
3.2 Modifications & Cancellations
You may pause, modify, or cancel your subscription at any time through your online account. To avoid being charged for an upcoming delivery, all changes must be submitted at least 24 hours before your next scheduled shipment date. We will send you a reminder email a few days before each delivery.
3.3 Pricing Changes
We reserve the right to adjust subscription pricing with at least 14 days advance notice via email. Continued use of the subscription after the effective date of a price change constitutes acceptance of the new pricing.
4. Orders & Payment
4.1 Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or placed in violation of these Terms. You will be notified promptly if your order is cancelled.
4.2 Payment Methods
We accept major credit and debit cards including Visa, Mastercard, American Express, and Discover. Payment is charged at the time your order is processed.
4.3 Taxes
Applicable sales taxes will be calculated and displayed at checkout based on your delivery address and may vary by jurisdiction.
5. Shipping & Delivery
We ship orders directly to the address provided at checkout. You are responsible for ensuring that your delivery address is accurate and that someone is available to receive temperature-sensitive shipments. We ship with insulated packaging and dry ice or gel packs to maintain safe frozen temperatures during transit. We are not responsible for spoilage caused by:
- An incorrect or incomplete delivery address provided by the customer
- Failure to retrieve the package within a reasonable time after delivery
- Carrier delays beyond our control
If your order does not arrive within the estimated delivery window, please contact us within 48 hours of the expected delivery date.
6. Account Registration & Security
You may be required to create an account to place an order or manage a subscription. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to:
- Provide accurate and current account information
- Notify us immediately of any unauthorized access to your account
- Not share your account with third parties
We reserve the right to suspend or terminate accounts that violate these Terms or that we believe are being used fraudulently.
7. Intellectual Property
All content on our website including text, images, logos, recipes, and product descriptions is owned by or licensed to [Your Company Name] and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.
8. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy, available at [yourwebsite.com/privacy].
9. Disclaimers & Limitation of Liability
Our products and services are provided as is and as available without warranties of any kind, express or implied, except as required by law. To the fullest extent permitted by applicable law:
- We do not warrant that our website will be uninterrupted, error-free, or free of viruses or harmful components
- We are not liable for indirect, incidental, special, or consequential damages arising from your use of our products or services
- Our total liability to you for any claim shall not exceed the amount you paid for the specific order giving rise to the claim
Nothing in these Terms limits our liability for death, personal injury, or fraud caused by our negligence.
10. Governing Law & Disputes
These Terms are governed by the laws of the State of [Your State], without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in [Your City, State], except that either party may seek injunctive relief in a court of competent jurisdiction. You agree to resolve disputes on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.
11. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the Effective Date at the top of this document and, for material changes, notify you by email or through a notice on our website. Your continued use of our services after the effective date of any change constitutes your acceptance of the updated Terms.
12. Contact Us
If you have questions about these Terms, please contact us:
- Barkdish.com
- Email: support@barkdish.com
- Phone: 1-917-963-6224
